Customer Service

Privacy

KanaKala Pacific Trade & Services is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to info@kkpacific.com with "Unsubscribe Me" as the subject line. KanaKala Pacific Trade & Services does not sell, trade or rent your personal information to others.

Shipping

You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Our Guarantee

KanaKala Pacific has one goal when it comes to customer satisfaction: We want you to be completely satisfied with your purchase! We offer a 30-day exchange/return/refund policy for purchases and a 100% no questions asked guarantee.

Returns

If within 30 days of receipt of your purchase, you are dissatisfied, simply return it. We will cheerfully exchange the item or refund your original purchase price. If you find that you need to return something, please include the following information on all correspondence: 1) Your name and address 2) Shipping address (if different from your address)